Alipay M-PESA: Registration, Charges, Sending, and Receiving Money 2024

Learn how Safaricom's Alipay M-PESA revolutionizes cross-border transactions between Kenya and China. Discover seamless registration, user-friendly interfaces, and competitive charges.

Aug 27, 2023 - 07:31
Dec 10, 2023 - 09:51
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Alipay M-PESA: Registration, Charges, Sending, and Receiving Money 2024
Alipay M-PESA: Registration, Charges, Sending, and Receiving Money

Safaricom Growth can be explained in more than just a few words. When you hear Safaricom, two words that ring in your mind are innovation and expansion. With the Mpesa Application, seamlessly transferring funds across borders is now possible. Safaricom has partnered with Alipay, and now M-PESA offers a groundbreaking solution for Kenyan users to effortlessly send and receive money from China by integrating the popular M-PESA mobile money service and Alipay's expansive digital ecosystem.

This comprehensive article will walk you through the registration process, the charges involved, and how to send and receive money using Alipay M-PESA. Whether you're a savvy entrepreneur engaging in cross-border trade or an individual with loved ones in China, Alipay M-PESA is here to make your financial transactions smoother than ever.

How to Join the Alipay Service

To harness the power of Alipay M-PESA, you need to opt-in to the M-PESA Global service. This can be achieved in two simple ways:

1. Via M-PESA App:

  1. Launch the M-PESA App and log in using your M-PESA PIN.
  2. Select the "Transact" option from the navigation bar.
  3. Choose "Global" and then click "Continue."
  4. Enter your region and M-PESA PIN.
  5. Await the successful opt-in SMS from Safaricom.

2. Via USSD 334#:

  1. Dial *334# and select "Send Money."
  2. Opt for "M-PESA Global" and input your physical location.
  3. Accept the terms and conditions, and enter your M-PESA PIN.
  4. Await the successful opt-in SMS from Safaricom.

The Alipay service is available to registered M-PESA customers with an active M-PESA Global (International Money Transfer) product. It's a seamless process that ensures you're ready to experience hassle-free cross-border transactions.

Sending Money via Alipay M-PESA

Once enrolled in the Alipay M-PESA service, sending money becomes a breeze. Whether you're using the M-PESA App or USSD *334#, follow these steps:

Via M-PESA App:

  1. Log in to the M-PESA App using your biometrics.
  2. Navigate to the "Services" tab and select "Send to Alipay."
  3. Provide the recipient's first name, last name, and Alipay ID.
  4. Enter the amount and select the source and purpose of funds.
  5. Confirm the details and input your M-PESA PIN.

Via USSD 334#:

  1. Dial *334# and select "M-PESA Global."
  2. Choose "Send Money Abroad" and "Send to Alipay ID."
  3. Enter the recipient's details and amount, followed by the source and purpose of funds.
  4. Confirm the details and input your M-PESA PIN.

You'll receive an SMS notification of the successful transaction after completing these steps. Once the recipient accepts the transaction, you'll be informed when the funds are credited to their Alipay account.

Charges and Transaction Limits

Alipay M-PESA offers competitive charges based on the transferred amount. Here's an overview:

  • Amount: KSh 101 - 5000 Fee: KSh 100
  • Amount: KSh 5001 - 20,000 Fee: KSh 250
  • Amount: KSh 20,001 - 35,000 Fee: KSh 350
  • Amount: KSh 35,001 - 150,000 Fee: KSh 500

The maximum transfer allowed per transaction is Ksh.150,000, while the minimum is Ksh.101. These limits ensure flexibility and convenience for both small and more significant transactions. The recipient will receive the funds in their country's currency, the Chinese Yuan (CNY).

Support Channels

Should you have any queries or need more information, there are several channels to reach out to:

  • Call 100 or 200 for general support.
  • Call +254 722 002100 (prepaid) or +254 722 002200 (post-pay) for chargeable assistance.
  • Engage on Twitter: @Safaricom_Care and @SafaricomPLC.
  • Connect on Facebook: @SafaricomPLC.
  • Email: customercare@safaricom.co.ke.
  • Visit any Safaricom shop for in-person assistance.

Alipay's Future Expansion

Exciting developments are on the horizon as Safaricom and Alipay's parent company, Vodafone Group, collaborate to create a super app. This app aims to offer financial services, shopping, entertainment, merchant services, and more. Safaricom's dedication to expanding M-PESA's offerings reflects its commitment to providing customers with versatile and accessible solutions.

READ ALSO: M-PESA Western Union: Registration, Charges, Sending and Receiving Money

Conclusion

Alipay M-PESA revolutionizes how Kenyan users engage in cross-border transactions, offering a seamless, cost-effective, and efficient solution for sending and receiving money from China. The service enhances your financial interactions with user-friendly registration, competitive charges, and a range of support channels. Whether you're a business owner or an individual, Alipay M-PESA empowers you to embrace a world of borderless financial possibilities.

Joseph Richard Joseph Richard, a leading contributor to sledge.co.ke, uses his decade-long expertise in finance, business, and technology to offer clear, reliable guides and analyses. His work aids Kenyans in making informed financial and business decisions, earning him a reputation as a trusted industry authority.