2024 Guide: Dubai Islamic Bank Of Kenya to M-Pesa and Airtel Money Charges - Know Your Fees!
Dubai Islamic Bank (DIB) is a well-known financial institution that offers a variety of services to its customers, including mobile banking options through M-Pesa and Airtel Money. In this comprehensive guide, we will discuss the withdrawal charges for M-Pesa and Airtel Money for the year 2024, as well as provide important information about DIB Mobile banking services and how to access them.
Suppose you are a Dubai Islamic Bank (DIB) customer and are interested in using the bank's mobile banking services. In that case, you may wonder about the fees associated with withdrawing money from M-Pesa or Airtel Money. In this article, we will provide a detailed breakdown of the withdrawal charges for M-Pesa and Airtel Money in 2023, as well as give you essential information about how to register for DIB Mobile, the requirements for registration, and the services offered through the platform.
One of the benefits of using DIB Mobile is the convenience it offers customers. With the ability to access your account information, transfer funds, and make payments on the go, you can easily manage your finances from the comfort of your phone. Whether using the USSD service or the DIB (K) Mobile App, you will find various valuable features that make banking with DIB even easier.
In the following sections, we will go into more detail about the charges for M-Pesa and Airtel Money withdrawals and provide information about how to access the DIB Mobile platform and its services.
How to Register for DIB Mobile
If you are a current account holder of DIB and are interested in using the bank's mobile banking services, there are a few steps you need to take to get started. Here's how to register:
- Visit a DIB branch and complete the application form, or select the service on the account opening form.
- You must be a mobile subscriber of a cellular service provider to receive the login PIN upon registration.
- Registration is free, though standard mobile network operator charges will apply for internet services when using the DIB application or per USSD session.
Requirements for Registration
- To be eligible to register for DIB Mobile, you must meet the following requirements:
- Be a current account holder of DIB Bank.
- Be a mobile subscriber of a cellular service provider for receipt of the login PIN upon registration.
How to Access DIB Mobile if Your Phone is Not Internet Enabled
If your phone is not internet-enabled, you can still access the DIB Mobile platform through the USSD service. To activate mobile banking, dial *278# and enter your PIN. This service is available to both Safaricom and Airtel subscribers.
Services Offered on DIB Mobile
Whether you are using the USSD service or the DIB (K) Mobile App, a variety of services are available to you. Here's a breakdown of what you can do:
1. USSD Service
- Balance inquiry and mini statement request
- Send airtime to your phone or any Safaricom, Airtel, or Telkom subscriber.
- Transfer of funds from your DIB Bank account to your M-Pesa or any M-Pesa subscriber
- Transfer of funds from your DIB Bank account to your Airtel Money or any Airtel Money subscriber
- Pay your KPLC, DSTV, GOTV, Zuku, and Nairobi water and purchase KPLC prepaid tokens directly from the DIB account.
- Conduct funds transfers within DIB Bank accounts
- Fund your DIB Bank account via M-Pesa using PayBill 342342
2. DIB (K) Mobile App:
- Quick balance display for registered accounts
- Branch and ATM locator with banking hours information
- Fast contact with DIB Bank customer care services via telephone, email, and social media (Twitter and Facebook)
- Transfer of funds from your DIB Bank account to M-Pesa or Airtel Money that is linked to your phone address book
- Airtime purchase service that is linked to phone address book
- Bill presentment and payment options for significant billers and utilities
- Funds transfers within DIB Bank accounts
- Secure payment option via Real Time Gross Settlement (RTGS)
- Bill presentment and payment options for significant billers and utilities (with balances and account confirmation)
- Fund your DIB Bank account via M-Pesa using PayBill 342342
Withdrawal Charges for M-Pesa and Airtel Money in 2023
When it comes to withdrawing money from M-Pesa or Airtel Money through DIB Mobile, certain charges apply. These charges are outlined in the table below:
| Transaction Type | Transaction Charge |
|---|---|
| Funds Transfer - Internal | Kes 20 |
| RTGS | Kes 250 |
| Account to M-Pesa | Kes 40 (for amounts between 50 and 1000), Kes 50 (for amounts between 1001 and 1500), Kes 60 (for amounts between 1501 and 7000), Kes 70 (for amounts between 7001 and 15000), Kes 90 (for amounts between 15001 and 35000) |
| M-Pesa to Account | Kes 40 (for amounts between 50 and 1000), Kes 50 (for amounts between 1001 and 1500), Kes 60 (for amounts between 1501 and 7000), Kes 70 (for amounts between 7001 and 15000), Kes 90 (for amounts between 15001 and 35000) |
| Account to Airtel Money | Kes 40 (for amounts between 50 and 1000), Kes 50 (for amounts between 1001 and 1500), Kes 60 (for amounts between 1501 and 7000), Kes 70 (for amounts between 7001 and 15000), Kes 90 (for amounts between 15001 and 35000) |
| Airtel Money to Account | Kes 40 (for amounts between 50 and 1000), Kes 50 (for amounts between 1001 and 1500), Kes 60 (for amounts between 1501 and 7000), Kes 70 (for amounts between 7001 and 15000), Kes 90 (for amounts between 15001 and 35000) |
Conclusion
Dubai Islamic Bank's mobile banking platform offers a convenient and secure way for customers to manage their finances. With the ability to access account information, transfer funds, and make payments through M-Pesa and Airtel Money, DIB Mobile provides a range of valuable features that make banking even more accessible. In this comprehensive guide, we have discussed the withdrawal charges for M-Pesa and Airtel Money in 2023 and provide important information about how to register for DIB Mobile and the services offered through the platform. Whether you are using the USSD service or the DIB (K) Mobile App, you will find various features that make banking with DIB even easier.
