How to Pay for Nairobi Expressway Using MPESA and More in 2024

Are you planning a trip along the Nairobi Expressway and wondering how to pay for toll charges seamlessly? Look no further. This comprehensive guide will walk you through everything you need to know about paying for the Nairobi Expressway toll charges using MPESA and more.

Before we dive into the payment methods, let's briefly understand the Nairobi Expressway and its key features. The Nairobi Expressway is a 27-kilometre toll road that connects Mlolongo to the James Gichuru junction along Waiyaki Way in Nairobi. This road was constructed through a partnership between the Kenyan government and China Road and Bridge Corporation, aiming to reduce traffic congestion and provide easy access to Jomo Kenyatta International Airport and its surroundings.

The expressway boasts 11 interchanges strategically placed to facilitate smooth entry and exit for motorists. These interchanges include Mlolongo, SGR, JKIA, Eastern Bypass, Southern Bypass, Capital Center, Haile Selassie, Tika Road, Westland, and James Gichuru Interchanges.

Nairobi Expressway Speed Limit

It's important to note that the Nairobi Expressway has a strict speed limit of 80 km/hr. Exceeding this limit can lead to traffic disciplinary action, so always adhere to the specified speed limits to ensure safety and compliance with the law.

To maintain the efficiency of the Nairobi Expressway, specific categories of road users are not allowed on the expressway. These include pedestrians, skaters, tuk-tuks, handcarts, motorbikes (boda bodas), wheelbarrows, and bicycles.

Payment Options for Nairobi Expressway

Now that we understand the Nairobi Expressway well let's explore the different payment options available for toll charges.

1. Electronic Toll Collection (ETC) System

The Electronic Toll Collection (ETC) system offers a seamless and convenient way to pay for toll charges on the Nairobi Expressway. Here's how it works:

How ETC System Works:

• During registration, an On-Board Unit (OBU) device is installed in your vehicle.
• The OBU device communicates wirelessly with the toll system when approaching a toll station.
• The toll barrier is automatically lifted, allowing your car to pass without stopping.
• The toll fee is deducted automatically from your preloaded account balance.

One of the advantages of the ETC system is that it saves you time and fuel since there are no stops at toll stations. To register as an ETC user, follow these steps:

How to Register as an ETC User:

1. Visit the Nairobi Expressway Plaza located along Mombasa Road.
2. Carry your car's original log book and a copy of your National ID (both the copy and the original).
3. Complete the registration process, including installing the OBU device in your vehicle.
4. Manual Toll Collection (MTC) System

The Manual Toll Collection (MTC) system is another option for paying Nairobi Expressway toll charges. Here's how it works:

How MTC System Works:

• When approaching a toll station, you must stop and collect a voucher from the automatic voucher issuing machine at the entrance.
• Proceed to the toll barrier, which will be lifted for you to pass.
• At the exit point, present your voucher to the toll collector.
• You can pay in cash or using an MTC card, which you must load with funds in advance.

While the MTC system involves stops at toll stations, it still offers a convenient way to pay toll charges. To register as an MTC user, follow these steps:

How to Register as an MTC User:

1. Visit the Nairobi Expressway Plaza located along Mombasa Road.
2. Carry your original ID and a copy of the same ID.
3. Complete the registration process and obtain your MTC card.

Topping Up Your ETC or MTC Account

ETC and MTC users must ensure their accounts have sufficient funds to cover toll charges. Here's how you can top up your account balance:

Topping Up ETC Account:

• Method 1: Visit the customer.nairobiexpressway.ke website and click "Top Up Account." Follow the prompts to top up via M-Pesa through Standard Chartered Bank.
• Method 2: Use the *208# USSD code to top up your ETC account using M-Pesa through Stanbic Bank.

Topping Up MTC Account:

• You can top up your account for MTC users by accessing the Nairobi Expressway website or visiting the Moja Expressway company location along Mombasa Road.

Nairobi Expressway Toll Charges

Being aware of the toll charges when using the Nairobi Expressway is essential. The amounts vary depending on your route and the type of vehicle you are driving. 

Here is a breakdown of Toll rates from various Toll stations:

Contact Information

For any inquiries or assistance regarding the Nairobi Expressway, you can reach out to the following contact information:

• Physical Location: Nairobi Expressway Plaza, City Cabanas Mombasa Rd
• Service Hotline Number: 0111039777
• Rescue Hotline: 0111039888
• Email Address: customerservice@moja-expressway.com

READ ALSO: Nairobi Expressway: What Is It, How To Register, Charges, Payments, Interchanges, and More

Final Thoughts

Navigating the Nairobi Expressway has become more convenient with the availability of electronic payment options like the ETC and MTC systems. Whether you choose the ETC for a seamless experience or the MTC for traditional payment, ensure your account is topped up to avoid disruptions during your journey. Safe travels on the Nairobi Expressway!