Full List Of All Internet Service Providers in Kenya, their Packages & Prices In 2024

Find the best Internet service providers in Kenya for 2024. Discover reliable connectivity options and choose the perfect provider for your needs

Dec 15, 2023 - 00:59
Dec 15, 2023 - 11:20
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Full List Of All Internet Service Providers in Kenya, their Packages & Prices In 2024
Full List Of All Internet Service Providers in Kenya, their Packages & Prices In 2024

Good internet connectivity is vital in today's Modern Kenya, especially in an ecosystem where most of us work from Home. Having a good internet connection acts as a gateway to a world of information, communication, and opportunities. Seamless and reliable internet access has become an essential utility for individuals, businesses, and institutions alike. With the advent of digital transformation, internet connectivity facilitates efficient remote workingonline learninge-commerce, and communication platforms. It promotes globalizationinnovation, and collaboration. 

List of All Counties and Locations Covered by Safaricom 5G Coverage

With the increasing demand for internet services, it becomes crucial to understand the available options. In Kenya, there is a range of Internet Service Providers (ISPs) offering different packages and prices to cater to diverse needs. These ISPs provide various internet connection options such as FiberWirelessSatellite, and Mobile Data. Each ISP has its strengths and limitations, covering different geographical areas and offering different internet speeds, data caps, and customer support. It is essential to consider factors such as reliability, affordability, speed, and customer service when selecting an ISP. Researching and comparing the available options can help individuals and businesses make informed decisions based on their specific requirements. In this article, we have researched and compiled some of the best Internet Providers in Kenya. 

Pro Tip: Before subscribing to an ISP, consider reliability, speed, and customer service to ensure the best internet experience.

Now, Let us get started.

Top Internet Providers In Kenya 

1. Zuku

zuku

Zuku is a Popular Internet service Provider in Kenya owned by the wananchi group. If you are in dire need of an ISP Provider who will solve your needs very well, then Zuku should be the one you seek. They provide several services, including:

Package Type Internet Speed Features Price
HOME INTERNET
INTERNET ONLY 10Mbps - High-Speed Internet Free Installation, Free Modem
20Mbps - High-Speed Internet Free Installation, Free Modem
60Mbps - High-Speed Internet Free Installation, Free Modem
- Option to add Classic TV pack for Ksh 499
TRIPLE PLAY PACKAGES 10Mbps - High-Speed Internet Free Installation, Free Modem
20Mbps - High-Speed Internet Free Installation, Free Modem
60Mbps - High-Speed Internet Free Installation, Free Modem
- Digital TV decoder 60 Local & int. TV Channels, Free Zuku To Zuku Calls, Plus Handset at Ksh 1500, Free Police and Emergency calls from Zuku Phone
ZUKU BUSINESS PACKAGES
Zuku Office 10Mbps 10Mbps - High-Speed Internet Price: Ksh 4499
Zuku Office 20Mbps 20Mbps - High-Speed Internet Price: Ksh 5599
Zuku Office 50Mbps 50Mbps - High-Speed Internet Price: Ksh

You can Easily Contact Zuku Kenya Via:

2. Safaricom

Safaricom is a leading mobile Network Operator In Kenya that offers fantastic services to its vast customer base. In addition, the Telco Provider also provides an exceptional home Wi-Fi service that is both fast and reliable. With their advanced technology and robust network infrastructure, users can enjoy seamless internet connectivity for all their online needs. The service ensures high-speed browsingsmooth video streaming, and reliable downloads and uploads. Safaricom's commitment to providing a reliable internet connection makes it the ideal choice for households seeking uninterrupted internet access. In addition, Safaricom's home Wi-Fi plans come with flexible packages and competitive prices, catering to different usage requirements and budgets. As a result, customers can select the plan that best suits their needs and enjoy a hassle-free internet experience at Home.

Here are Safaricom Home fiber packages:

HOME PLAN:

Package Speed Features Price Validity
BRONZE 10 Mbps - Fast web browsing Ksh 2,999 30 days
- SD Movie & music streaming
- Internet surfing, social media & email
- Multiple device streaming
- Superfast video downloads
- CCTV devices Capability
SILVER 20 Mbps - Fast web browsing & Video calls Ksh 4,100 30 days
- HD TV shows and movies up to 3 connected devices
- Internet surfing, social media & email
- Moderate streaming
- Superfast video downloads
- CCTV devices Capability
GOLD 40 Mbps - Fast web browsing Ksh 6,299 30 days
- 4K Movies & TV Shows
- Online gaming and downloading
- Multiple device music streaming
- Superfast video downloads
- CCTV devices Capability
DIAMOND 100 Mbps - Fast web browsing Ksh 12,499 30 days
- 4K Movie & TV Shows
- Heavy online gaming and downloading
- Multiple device streaming
- Superfast video downloads & music streaming
- CCTV devices Capability

HOME PLUS PACKAGES:

Package Price Bundle
HOME PLUS 800 Ksh. 800 8GB + 400Min + 1000SMS
HOME PLUS 1800 Ksh. 1,800 17GB + 1000Min + 2000SMS
HOME PLUS 2700 Ksh. 2,700 27GB + 1500Min + 3000SMS
HOME PLUS 4600 Ksh. 4,600 47GB + 2500Min + 5000SMS

BUSINESS PLAN PACKAGES:

Package Speed Features Price Validity
Internet For Business 3 3 Mbps - Small offices of 1-10 users Ksh 4,100 30 days
- Frequent Email
- Light Web Browsing
- Light File Sharing
- CCTV Backup
- Online Based Businesses
- Cloud Connectivity
Internet For Business 5 5 Mbps - Medium offices of 10-20 users Ksh 5,799 30 days
- Frequent Email
- Light Web Browsing
- Light File Sharing
- CCTV Backup
- Online Based Businesses
- Cloud Connectivity
Internet For Business 10 10 Mbps - Medium offices of 20-30 users Ksh 15,699 30 days
- Frequent Email
- Light Web Browsing
- Light File Sharing
- CCTV Backup
- Online Based Businesses
- Cloud Connectivity

Dial *400#, select "Get Safaricom Home Fibre," and follow the steps. If you're in a fibre-covered area, you will get a call back from Safaricom within 24 hours.

3. Faiba

Faiba is another crucial player in the world of ISPs in Kenya. They are a product of the famous Jamii Telecommunications Limited (JTL), which provides broadband and mobile services. Faiba stands out as a cost-effective option for Wi-Fi packages and business plans. Its offerings include:

Service Plan Speed (Mbps) Price (Ksh / mo) Ideal Users Features
1. Faiba Fixed Internet A. Faiba Home 40 5,000 Unlimited internet for a month 24/7 support
65 10,000 Unlimited internet for a month 24/7 support
B. Faiba Business 30 10,000 Ideal for 1-10 users For offices with moderate bandwidth usage
45 15,000 Ideal for 11-20 users Retrieve and share files from the cloud
60 25,000 Ideal for 21-30 users Stream audio and video services
C. Faiba Konnect 1 - - -
2 - - -
3 - - -
2. Faiba Mobile A. Bundles - - - -
Data Plans - - - -
Gumzo Non-Stop (Calls Only) - - - -
Faiba All In One (Calls, SMS, Data) 225 MB 20 Valid for 1 Day -
1 GB 50 Valid for 1 Day -
- - - -
Fisi Unlimited - 150 Valid for 3 hours -
2.5 GB 100 Valid for 3 Days -
8 GB 300 Valid for 7 Days -
15 GB 500 Valid for 10 Days -
30 GB 1,000 Valid for 30 Days -
65 GB 2,000 Valid for 30 Days -
100 GB 3,000 Valid for 60 Days -
140 GB 4,000 Valid for 60 Days -
225 GB 6,000 Valid for 90 Days -
B. Bilawaya Bilawaya Plus - - Get 210 GB Monthly / 7 GB Daily on Bilawaya Plus
- 3,000 Valid for 30 days -
Bilawaya Premium - - Get 450 GB Monthly / 15 GB Daily on Bilawaya Premium
- 5,250 Valid for 30 days -
C. Information Prepaid Tariff - - Enjoy the most affordable rates in Kenya
- - - On-net calls at Kshs. 2/min
- - - Off-net calls at Kshs. 2.78/min
- - - On-net & Off-net SMS at Kshs. 1
- - - On-net calls & SMS FREE if on a valid bundle
- - - International Calling
- - - Call over 700 destinations worldwide
- - - Afghanistan
- - - Extention Code

With Faiba, customers can enjoy cheap Wi-Fi packages and business plans that cater to their specific needs. Furthermore, they benefit from a reliable and speedy internet connection that enables seamless browsing and efficient business operations. Faiba offers a wide range of data packages, ensuring customers can choose according to their usage requirements. One unique detail about Faiba is its commitment to affordability without compromising on service quality. This makes it a popular choice among individuals and businesses seeking cost-effective Internet solutions.

4. Telkom

Established as a telecommunications operator in April 1999, Telkom has grown to become one of the leading internet providers in the country. Did you know that Telkom Kenya owns a 22.5% stake in The East African Marine System (TEAMS), a 5,000km undersea fiber optic cable through Fujairah, UAE? Telkom also hosts and operates this cable. Now you know. And if you are looking for a reliable internet provider, Telkom Kenya should be your starting point. Here are the Prices and packages for various plans

Data Bundle Price (KES) Validity
5GB 250 24 hours
13GB 1,000 30 days
30GB 2,000 30 days
50GB 3,000 30 days
13.3 GB Fair Usage Policy 4,000 30 days
16.6 GB Fair Usage Policy 5,500 30 days
100GB 6,000 90 days

5. Airtel

Airtel Kenya is another opulent Telko Provider in the country with amazing deals. They offer various Wi-Fi connectivity options and bundle plans. These plans cater to different needs and budgets, ensuring something for everyone. Whether you're a heavy internet user or require a more basic package, Airtel covers you. Here is what you can get with Airtel Kenya

30 Days Data Bundles:

Bundle Description Price (Ksh) Validity Period
3GB + FREE WhatsApp + FREE 500MB Airtel TV Data 300 30 days
5GB + FREE WhatsApp + FREE 500MB Airtel TV Data 500 30 days
12GB + FREE WhatsApp + FREE 500MB Airtel TV Data 1000 30 days
20GB + FREE WhatsApp + FREE 1GB Airtel TV Data 1500 30 days
30GB + FREE WhatsApp + FREE 1GB Airtel TV Data 2000 30 days
50GB + FREE WhatsApp + FREE 1GB Airtel TV Data 3000 30 days

90 Days Data Bundles:

Bundle Description Price (Ksh) Validity Period
25GB 3000 90 days
55GB 6000 90 days
90GB 9000 90 days

7 Day Data Bundles:

Bundle Description Price (Ksh) Validity Period
350MB + FREE WhatsApp 50 7 days
750MB + FREE WhatsApp 100 7 days
3GB + FREE WhatsApp 250 7 days
6.5GB + FREE WhatsApp + FREE 500MB Airtel TV Data 500 7 days

6. Poa

Poa Internet is among the new entrants in the market of internet supply in Kenya that have gained fast momentum. There is a good reason for this. At Poa, they believe that everyone has an equal share of getting quick and affordable tents. They offer affordable Wi-Fi solutions tailored to the needs of underserved communities. In addition, they ensure that its Wi-Fi packages are priced competitively, making them accessible to individuals and businesses in underserved areas., contributing to their socio-economic development. As of the time of writing this article, Poa Internet is available in: 

  1. Mombasa Road
  2. Utawala
  3. Kajiado
  4. Kiambu
  5. Nairobi East
  6. West of Nairobi
  7. Thika Road
  8. Thika
  9. Nakuru East
  10. Nakuru West

Here are the POA's Internet Packages

Service Description Price Additional Details
A. POA HOME Unlimited home internet KSh1500 p/m New lower installation of KSh2500, Installation within 48 hours, Unlimited access to 10,000+ poa! hotspots for free when on the move
B. POA STREET Africa’s largest Wi-Fi network 100MB FREE data daily Over 10,000 hotspots and increasing, KSh 20 for every 1GB of data after free usage with no expiry date

7. Liquid Home

Liquid Home is a trusted and dependable Internet Service Provider (ISP) that serves Nairobi and its surrounding areas. With a robust and reliable network infrastructure, Liquid Home provides high-quality internet services to homes and businesses in the region. Their commitment to delivering a seamless online experience makes them the ideal choice for customers seeking reliable connectivity in Nairobi and its surroundings.

Liquid Home offers a range of internet packages tailored to suit different needs and budgets. Whether it's basic browsing, streaming, gaming, or running a home office, they have packages that cater to everyone. Their competitive prices ensure customers get value for their money without compromising quality. Liquid Home also offers flexible payment options, making their services accessible to many customers.

Here are their packages and pricing:

Product Description Download Speed Upload Speed Usage Wi-Fi Router Included Price (Inc. Tax) Price (Excl. Tax)
Fibre 5mbps Basic Up to 5 Mbps Up to 5 Mbps Unlimited Yes KES 2,395 KES 1,795
Fibre 10mbps Fast Up to 10 Mbps Up to 10 Mbps Unlimited Yes KES 3,354 KES 2,514
Fibre 25mbps Super Fast Up to 25 Mbps Up to 25 Mbps Unlimited Yes KES 4,982 KES 3,735
Fibre 50mbps Lightning Fast Up to 50 Mbps Up to 50 Mbps Unlimited Yes KES 6,554 KES 4,913
Fibre 100mbps Turbo Charged Up to 100 Mbps Up to 100 Mbps Unlimited Yes KES 11,499 KES 8,620

8.SurfNet Solutions

SurfNet Solutions is a prominent internet service provider that caters to the regions of Kajiado, Machakos, and Nairobi. With a strong presence in these areas, SurfNet Solutions offers reliable and high-speed internet connectivity to its customers. The company's commitment to serving these locations demonstrates its dedication to providing quality services tailored to the needs of the residents and businesses. Whether for personal use or business requirements, SurfNet Solutions offers flexible plans that ensure seamless connectivity and efficient internet browsing. 

Here are their products and services:

Plan Type Speed Monthly Price (Kshs) Usage and Features
HOME FIBER 10 Mbps 2,400.00 Best for not more than 5 devices
HOME FIBER 20 Mbps 3,500.00 Best for not more than 10 devices, live TV streaming
HOME FIBER 40 Mbps 5,000.00 Best for not more than 20 devices, live TV streaming, IOT
HOME WIRELESS 5 Mbps 2,400.00 Best for not more than 5 devices
HOME WIRELESS 8 Mbps 3,000.00 Streaming, uploading light duty
HOME WIRELESS 12 Mbps 3,500.00 Heavy download and streaming
HOME WIRELESS 20 Mbps 5,000.00 Heavy streaming, uploading and downloading, CCTV Surveillance
BUSINESS FIBER 6 Mbps 5,000.00 Economical for small business, browsing, server access, up to 4 CCTV cameras, up to 8 devices
BUSINESS FIBER 12 Mbps 8,000.00 Heavier duty internet requirements, suitable for supermarkets, hotels, small colleges
BUSINESS FIBER 15 Mbps 10,000.00 Suitable for distributed processing systems, extensive surveillance, colleges, hotels
BUSINESS FIBER 25 Mbps 15,000.00 Good for industrial needs involving process monitoring
BUSINESS FIBER 45 Mbps 25,000.00 Suitable for real-time remote surveillance over large areas, colleges, universities, big hotels

9.StarLink

Starlink, a company owned by Elon Musk, is another Popular Internet provider that has just entered the Kenyan Market. Acquiring Starlink internet in Kenya is expensive, but in the end, compared to what the American Company offers by far, it is worth it over the rest of our Local ISPs. The cost of Starlink in Kenya is as follows:

  1. Hardware: 89,000 KES
  2. Shipping and handling: 3,100 KES
  3. Monthly subscription: 6,500 KES

On the other hand, here are all the Products that you can get with Starlink Kenya:

Service Plan Best For Monthly Fee (KES) Data Allotment Recommended Hardware (KES)
Standard Households 6,500 Unlimited Standard Data 89,000
Priority - 40GB Businesses and High Demand Users 8,000 40GB Priority Data 377,000
Priority - 1TB Businesses and High Demand Users 13,572 1TB Priority Data 377,000
Priority - 2TB Businesses and High Demand Users 27,144 2TB Priority Data 377,000
Priority - 6TB Businesses and High Demand Users 81,432 6TB Priority Data 377,000
Mobile - Regional RVs, Nomads, Campers 7,900 Unlimited Mobile Data Inland 89,000
Mobile - Global RVs, Nomads, Campers 32,800 Unlimited Mobile Data Inland 89,000
Mobile Priority - 50GB Maritime, Emergency Response, Mobile Businesses 34,910 50GB Mobile Priority Data 377,000
Mobile Priority - 1TB Maritime, Emergency Response, Mobile Businesses 139,642 1TB Mobile Priority Data 377,000
Mobile Priority - 5TB Maritime, Emergency Response, Mobile Businesses 698,212 5TB Mobile Priority Data 377,000

READ ALSO: Mawingu wifi Packages, Charges, and Installation Locations

Conclusion

When selecting the optimal Internet Service Provider to suit your specific requirements, it is crucial to assess the available options thoroughly. Evaluating package affordability, speed, and reliability will contribute to making an informed decision. Additionally, exploring customer reviews and feedback can provide valuable insights into the quality of service offered by each provider. By conducting a comprehensive analysis of these critical aspects, you can choose the best Internet Service Provider that aligns with your needs effectively. In this article, we have already listed a handful of ISPS to get you started.

If you have any questions that you would like to enquire about the article's Topic, feel free to comment below, and I will get back to you right away. 

Joseph Richard Joseph Richard, a leading contributor to sledge.co.ke, uses his decade-long expertise in finance, business, and technology to offer clear, reliable guides and analyses. His work aids Kenyans in making informed financial and business decisions, earning him a reputation as a trusted industry authority.