M-Pesa Business App: How to Download, Registration, and Services

Technology has transformed how businesses operate in the digital age, making transactions more efficient and accessible. One such innovation is the M-Pesa Business App by Safaricom Limited. Launched in 2020, this app has revolutionized business transactions, allowing entrepreneurs and business owners to manage their operations more effectively. In this article, we will delve into the ins and outs of the M-Pesa Business App, covering everything from downloading the app to utilizing its various services.

Key Takeaways from the Article

1. The M-Pesa Business App by Safaricom revolutionizes business transactions.
2. Registration involves dialing *234#, selecting the M-PESA business till, and entering store details.
3. Download the app from the Google Play Store (Android) or iOS App Store (Apple) for free.
4. Access real-time statements, track transactions, and manage accounts with the app.
5. Troubleshoot app issues by checking system requirements and sign-in details.
6. Safaricom's commitment to technology empowers businesses for growth.

How to Download and Register for the M-Pesa Business App

Safaricom Limited, Kenya's leading telecommunications company, introduced the M-Pesa Business App as a game-changer for entrepreneurs. The app's primary goal is to streamline transactions and provide real-time insights into business performance. To get started, follow these simple steps:

Registering Your Business with M-Pesa:

• Dial *234# from your Safaricom business phone number.
• Select option 2 for M-PESA business till.
• Enter the store number received via SMS.
• Choose option 1 to confirm.
• Accept the terms and conditions.
• Submit your registration.

Downloading the App:

• Once registered, head to the Google Play Store for Android or the iOS App Store for Apple devices.
• Search for "M-Pesa Business App" and initiate the download.
• The app is free of charge and easy to install.

Logging In and Navigating the App:

• Open the app and sign in using your registered details.
• Accept the terms and conditions.
• Enter your till number information.
• The user-friendly interface and navigation bar make exploring the app's features easy.

Exploring the M-Pesa Business Features

Once you've downloaded and signed into the app, you'll be prompted to accept the terms and conditions. Following this, enter your till number details. The home screen offers a user-friendly interface with a navigation bar that provides easy access to its features.

The app empowers you to:

• Buy or sell airtime.
• View inward and outward transactions.
• Make payments to other till numbers or pay bills.
• Manage the number of individuals who have access to the app.
• Monitor your account balance, which refreshes with each login.

The capabilities of the M-Pesa for Business smartphone app extend beyond these basics. It enables you to send money to customers and suppliers and even facilitates direct salary payments through your bank account or mobile number. Moreover, you can oversee and transact across multiple till numbers registered under the same company number, granting you access to the complete range of M-Pesa services.

A notable feature of the app is its Cashier Mode, designed to help you track M-PESA sales recorded by your employees and cashiers. This feature proves invaluable for monitoring business performance. Additionally, the roll-up feature permits the seamless transfer of collected funds to the head office, streamlining financial operations.

Troubleshooting and Support

If you encounter issues with the M-Pesa Business app, ensure that your device's Android version is 4.4 or above, while iOS users should have version 11 or higher. Adequate storage space is crucial, and it's advisable to initially use mobile data for a secure login, switching to Wi-Fi afterward. Double-check the accuracy of your sign-in details, including store and till numbers.

In case of any concerns, don't hesitate to contact customer care by dialing 234 for assistance.

READ Also: M-PESA Visa Card Charges: Here Are the New Transaction Charges To Have On Your Fingertips

Conclusion

The M-Pesa Business App has redefined how businesses manage transactions and gain insights into their operations. Safaricom's commitment to providing technology solutions for small and medium enterprises is evident in this innovative tool. The app empowers business owners to make informed decisions and drive growth by offering real-time statements, transaction tracking, and seamless transactions.

FAQs About the M-Pesa Business App:

1. Is the M-Pesa Business app available for iOS users? Yes, the app is available for iOS users on the Apple Store.
2. Can I manage multiple till numbers with the app? Yes, the app allows you to manage and transact across multiple till numbers registered under the same company.
3. What is Cashier Mode in the app? Cashier Mode helps track M-PESA sales recorded by your employees and cashiers, aiding in business performance monitoring.
4. How can I troubleshoot issues with the app? Ensure your device's Android version is 4.4 or above (iOS 11+ for iPhones), and initially use mobile data for secure login.
5. What's the purpose of the roll-up feature? The roll-up feature enables the seamless transfer of collected funds to the head office, streamlining financial operations.
6. Can I contact customer care for app-related concerns? Contact customer care by dialing 234 for assistance with any app-related issues.

Disclaimer

The information provided in this article is based on available sources and aims to provide a comprehensive guide to the M-Pesa Business App. Users should refer to official sources and customer care for queries and assistance. The article does not endorse any specific product or service.