New M-Pesa Transaction Charges 2024, Fees and Limits (New Rates )

Looking to learn about the fees and limits for M-Pesa transactions in Kenya in 2024? This comprehensive guide covers everything you need to know, including charges for sending and withdrawing money, buying airtime, and more.

Nov 29, 2023 - 02:24
Feb 12, 2024 - 12:43
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New M-Pesa Transaction Charges 2024, Fees and Limits (New Rates )
New M-Pesa Transaction Charges 2024, Fees and Limits (New Rates )

Welcome to the world of mobile money services in Kenya, where M-Pesa, a service pioneered by Safaricom, stands as a beacon of innovation and convenience. As we enter 2024, M-Pesa users are encountering a significant shift in the landscape of transaction charges and limits. This change is stirring curiosity and raising questions among its vast user base.

 This article delves deep into the new M-Pesa transaction charges for 2024. Understanding these changes is crucial, as they directly influence how users interact financially using this popular mobile money platform. But why this sudden change? It all circles back to the Finance Act 2023, a pivotal piece of legislation that has redefined the cost structure for mobile money services in Kenya. The Act has increased the excise duty rate from 12% to 15% on mobile money transfer services, directly impacting the charges users incur while transacting through M-Pesa​​​.

 Our goal is to provide you with a comprehensive guide that lists the new charges and sheds light on how these charges vary depending on transaction types and amounts. Whether you send money to a friend, withdraw cash from an ATM, or pay your bills via M-Pesa, understanding these new rates is vital. Additionally, we will explore how Safaricom has adjusted its transaction limits, offering you more flexibility in your daily financial dealings​​.

Understanding the Revised M-Pesa Charges

The Finance Act 2023 has ushered in a new era for mobile money services in Kenya, notably impacting the cost structure of M-Pesa transactions. This legislative change, crucial in finance, has seen the excise duty on mobile money transfer services surge from 12% to a notable 15%. This increase is not just a number; it's a pivotal shift directly affecting how much users pay when they engage in M-Pesa transactions​​.

Understanding the nuances of these changes is vital. They're not just amendments on paper but changes that touch millions of users' pockets. As we unpack these adjustments, it becomes clear that these changes were necessary for the service to continue thriving in an ever-evolving economic landscape.

Detailed Breakdown of New Transaction Charges

M-Pesa's pricing structure is diverse, covering various transaction types. Let's dissect these to give you a clearer picture:

 1. Sending money:

Transfer Range (Kshs) M-PESA Charges (Kshs)
1–49 Free
50–100 Free
101–500 7
501–1,000 13
1,001–1,500 23
1,501–2,500 33
2,501–3,500 53
3,501–5,000 57
5,001–7,500 78
7,501–10,000 90
10,001–15,000 100
15,001–20,000 105
20,001–35,000 108
35,001–50,000 108
50,001–150,000 108

  NOTE: 

Transactions between Ksh 1 and Ksh 49 remain free, fostering small-scale exchanges without additional burden​​. As transaction amounts increase, so do the fees. For instance, sending between Ksh 101 and Ksh 500 now costs Ksh 7, escalating to Ksh 108 for transactions ranging from Ksh 50,001 to Ksh 150,000​.

2. Withdrawals:

Withdrawal Amount MPESA Charges
From Ksh 1 to 49 N/A
From Ksh 50 to 100 Ksh 11
From Ksh 101 to 500 Ksh 29
From Ksh 501 to 1,000 Ksh 29
From Ksh 1,001 to 1,500 Ksh 29
From Ksh 1,501 to 2,500 Ksh 29
From Ksh 2,501 to 3,500 Kshs 52
From Ksh 3,501 to 5,000 Ksh 69
From Ksh 5,001 to 7,500 Ksh 87
From Ksh 7,501 to 10,000 Ksh 115
From Ksh 10,001 to 15,000 Ksh 167
From Ksh 15,001 to 20,000 Ksh 185
From Ksh 20,001 to 35,000 Ksh 197
From Ksh 35,001 to 50,000 Ksh 278
From Ksh 50,001 to 150,000 Ksh 309

 NOTE: 

Withdrawing Money from M-Pesa agents involves varied charges. For smaller amounts, like Ksh 101 to Ksh 500, the charge is Ksh 29, while larger sums, like Ksh 20,001 to Ksh 35,000, will cost Ksh 197​. ATM withdrawals have their tariff structure. For instance, withdrawing Ksh 200 to Ksh 2,500 costs Ksh 35, escalating to Ksh 203 for amounts between Ksh 10,001 and Ksh 35,000​.

3. Pay Bill and Buy Goods Charges:

  • · M-Pesa has also revised its Pay Bill charges. Transactions below Ksh 100 remain free, encouraging small payments. However, as the transaction value increases, so does the fee, reaching up to Ksh 105 for amounts between Ksh 45,001 and Ksh 150,000​.

Transaction Limits and Other Key Changes

In a significant move to boost user convenience, M-Pesa has expanded its transaction limits. The daily transaction limit has grown substantially, from Ksh 300,000 to an impressive Ksh 500,000. This change is more than just a numerical adjustment; it's a strategic decision to offer users greater leeway in managing larger sums of money through their M-Pesa accounts​​​​.

But what does this mean for you as a user? You can now execute more transactions within a day, up to half a million Kenyan Shillings. This is especially beneficial for businesses and individuals who handle high-volume transactions. Despite this increase, the per-transaction limit remains capped at Ksh 150,000, ensuring that high-value transactions are monitored and controlled for security reasons​​​​.

Additional Transaction-Related Services and Charges

In its commitment to providing a comprehensive financial service, M-Pesa offers more than just money transfers and withdrawals. Let's explore some of these services and their associated charges:

  • Deposits: Adding money to your M-Pesa account? That's free. This encourages users to utilize M-Pesa for their financial needs without worrying about deposit fees​​.
  • Registration and Balance Enquiry: Both creating an M-Pesa account and checking your balance are services you can avail of without charge. This accessibility is part of what makes M-Pesa a user-friendly platform​​.
  • Buying Airtime and Changing PIN: Need to top up your phone or update your security details? These actions are also free of charge, further enhancing the convenience factor of M-Pesa​​.

The absence of fees for these essential services reflects M-Pesa's dedication to providing an all-encompassing financial solution beyond mere transactional capabilities. By understanding these facets of the service, you can fully leverage M-Pesa, making your financial management more efficient and cost-effective.

Navigating the New M-Pesa Landscape

Safaricom, the driving force behind M-Pesa, has not just made arbitrary changes; these adjustments are strategic and calculated. By revising the M-Pesa charges and limits, Safaricom aims to balance two key aspects: enhancing the user experience and maintaining financial sustainability. This delicate balancing act is a testament to their commitment to serving their customers' needs while adapting to the ever-changing financial landscape​.

The changes reflect a deep understanding of user behaviour and market demands. As financial transactions increasingly shift to digital platforms, Safaricom's M-Pesa is at the forefront, evolving to meet these new challenges and opportunities. This proactive approach is about responding to legislative changes and staying ahead in a competitive market.

Tips for Adapting to the New Charges

Adapting to the new M-Pesa charges requires a bit of strategy and planning. Here are some practical tips to help you navigate these changes:

  1. Understand the Charges: Familiarize yourself with the detailed breakdown of charges for different transaction types. Knowing the exact cost of sending money, withdrawing funds, and other services will help you plan your finances better.
  2. Maximize Transaction Limits: With the increased daily limit, plan your transactions to make the most of this new ceiling. This is particularly useful for more significant transactions, where you can spread them over fewer days.
  3. Leverage Free Services: Use M-Pesa's free services like account deposits, balance inquiries, and airtime purchases. This saves money and enhances your overall experience with the platform.
  4. Registration Benefits: If you're an unregistered user, consider registering. Registered users enjoy lower transaction charges, making this a financially smart move​.

 READ ALSO: How to Buy KPLC Tokens via Airtel Money: Zero Transaction Fees 

Final Insights

The 2024 changes in M-Pesa charges and limits are more than just updates; they represent a significant shift in the mobile money landscape. Safaricom's M-Pesa remains crucial in this domain, balancing user convenience with operational sustainability. These changes demonstrate a forward-thinking approach, ensuring that M-Pesa remains a reliable and efficient service for millions of users.

 Navigating these changes may require adjustment, but being well-informed and proactive can help seamlessly integrate these updates into your financial routine. The increased transaction limits and revised charges offer new opportunities and flexibility, allowing you to maximize your M-Pesa experience.

 

Joseph Richard Joseph Richard, a leading contributor to sledge.co.ke, uses his decade-long expertise in finance, business, and technology to offer clear, reliable guides and analyses. His work aids Kenyans in making informed financial and business decisions, earning him a reputation as a trusted industry authority.