Passport Application in Kenya 2024: Steps, Fees, Documents, and Biometrics Guide

In today's interconnected world, a passport is more than just a travel document; it's a key to unlocking global opportunities, from education and employment to tourism and personal exploration. For Kenyans gearing up to apply for a passport in 2024, understanding the intricacies of the application process is crucial. The landscape of passport application in Kenya has evolved significantly, influenced by technological advancements and policy updates aimed at streamlining procedures and enhancing security. This guide is designed to demystify the process, providing a step-by-step walkthrough tailored to the needs of applicants navigating the updated system.

Why is this guide essential for Kenyans in 2024? Recent changes, including adjustments to application fees and the introduction of digital platforms for application and payment, necessitate a fresh look at how Kenyans can successfully apply for their passports. The increase in passport fees, as reported by Tuko.co.ke, to KSh 7,500 for a 34-page document reflects the government's efforts to improve service delivery through enhanced technological infrastructure​​. Furthermore, the Directorate of Immigration Services' streamlined online application process represents a significant shift towards digital governance, aiming to reduce wait times and increase accessibility for all Kenyans​​. This guide serves as a comprehensive resource, offering insights into every step of the process, from initial registration on the eCitizen platform to the final collection of the passport. Whether you're applying for the first time or renewing your passport, this guide will provide the knowledge and tips you need to navigate the process smoothly.

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The Application Process

Registering for an e-citizen Account

The journey to acquiring a Kenyan passport begins with registering for an e-citizen account, the government's digital portal for various services. This platform is central to the application process, enabling users to fill out and submit their passport applications online. According to the Directorate of Immigration Services, every Kenyan looking to apply for a passport must first have an e-citizen account​​. The registration process is straightforward, requiring basic personal information and verification through national identification numbers.

Filling Out the Online Application

Once registered, applicants can proceed to fill out the passport application form on the eCitizen platform. This step is crucial and demands attention to detail. Applicants must provide accurate personal, contact, and travel history information. As outlined by the Directorate of Immigration Services, errors or omissions in the application can lead to delays in processing​​. It's advisable to review all entries thoroughly before submission.

Document Submission

The online application process also requires applicants to scan and upload a set of required documents. These include the original birth certificate, national ID card (for adults), and passport-size photos. For minors, additional documents such as parental consent letters are necessary. The Directorate of Immigration Services provides a detailed checklist of these documents, ensuring applicants know precisely what is needed​​.

Payment of the Prescribed Fee

One of the most significant updates in 2024 is the adjustment of passport application fees. Following a government directive, the fee for a basic 34-page passport has been increased to KSh 7,500​​. This fee is payable online through the eCitizen platform, offering various payment options, including mobile money services like M-Pesa and Airtel Money, as well as credit and debit cards​​. It's crucial to make the payment as part of the application process since the application cannot proceed without it.

Booking an Appointment for Biometrics

After submitting the application and making the payment, the next step is to book an appointment for biometrics capture. This involves taking fingerprints and photos at designated Immigration offices or centers. The appointment can be scheduled through the eCitizen platform, allowing applicants to choose a convenient date and location​​. It's important to note that failure to appear for the biometrics appointment can result in delays in the processing of the passport application.

Print the Duly Completed Application Form and Two Invoices

Finally, applicants are required to print the completed application form and two invoices, which must be presented at the biometrics appointment. This document serves as proof of application and payment, and it is essential for the verification process during the biometrics capture​​.

Required Documents and Fees

For a smooth passport application process, the Directorate of Immigration Services mandates the submission of several key documents​​. Applicants must gather:

• Original Birth Certificate and a Copy: A fundamental requirement for verifying the applicant's nationality and age.
• Original National ID Card and a Copy for Adults: Essential for identity verification.
• Passport-size Photos: Recent photographs adhering to the stipulated specifications are required to process the application.
• For Minors: Additional documents such as parental consent letters and copies of parents' national IDs are necessary.
• Special Cases: Applicants undergoing name changes or other significant status updates must provide corresponding legal documentation, including marriage certificates or court orders​​.

Ensuring that all documents are accurate and up-to-date is crucial to avoid delays or rejections in the application process.

Detailed Fee Structure

The fee structure for passport applications in Kenya underwent significant revisions in 2024, reflecting the government's efforts to streamline services and cover the enhanced security features of passports​​. Here’s a breakdown of the fees:

• Ordinary Passports:
• A Series (34 pages): KSh 7,500, up from the previous KSh 4,550​​.
• B Series (50 pages): KSh 9,500, adjusted from KSh 6,050​​.
• C Series (66 pages): KSh 12,500, increased from KSh 7,550​​.
• Diplomatic Passports: KSh 7,550 for those eligible under specific governmental or diplomatic criteria​​.
• Special Cases:
• Mutilated Passport: KSh 10,050, catering to passports that are damaged but need replacement​​.
• Lost Passport: KSh 12,050, which includes additional security measures to prevent fraud​​.

These fees are payable via the eCitizen platform, with various payment options available to accommodate all applicants. It’s imperative to note that these fees are non-refundable and must be paid at the time of application submission.

Payment Methods

To cater to the diverse needs of applicants, the Directorate of Immigration Services offers multiple payment methods. Applicants can settle their passport application fees using the following:

• M-Pesa: A widely used mobile money transfer service in Kenya.
• Credit and Debit Cards: For those who prefer banking methods.
• Airtel Money: Another mobile money service offering an alternative to M-Pesa​​.

The inclusion of various payment methods ensures that all applicants, regardless of their preferred transaction medium, can easily pay the application fees.

Appointment and Biometrics

The biometric appointment is a pivotal step in the Kenyan passport application process. It involves the collection of fingerprints and a digital photograph, which are crucial for the biometric features of the passport. This part of the guide provides detailed insights into scheduling an appointment, what to expect during the biometric capture, and the locations available for this procedure, ensuring applicants are well-prepared for this crucial stage.

Scheduling an Appointment

To schedule a biometric appointment, applicants must use the eCitizen platform. After the application form is submitted and fees are paid, the platform offers an option to book an appointment at one of the designated Immigration offices or centers​​. It's important to choose a location and time that are convenient, as missing this appointment can lead to delays in the passport processing time. The system automatically suggests available dates, allowing applicants to select the most suitable option.

What to Expect During the Appointment

At the biometric appointment, applicants are required to provide their fingerprints and have their photograph taken. This process is relatively quick, but it's vital to arrive prepared. Applicants should bring:

• The printed application form and payment invoices​​.
• A valid identification document, typically the national ID for adults or a birth certificate for minors.
• All original documents were scanned and uploaded during the online application stage.

The biometric data collected during this appointment is integral to the passport's security, ensuring that each document is unique to its holder and virtually impossible to forge.

Locations for Biometric Capture

The Kenyan government has expanded the number of centers available for biometric capture to accommodate applicants from various regions more efficiently. As of 2024, these include locations within Kenya such as Nairobi, Mombasa, Kisumu, Nakuru, Kisii, Eldoret, and Embu​​. Additionally, Kenyan citizens residing abroad have the option to complete their biometric capture at selected Kenyan embassies and consulates, ensuring the process is accessible to all citizens, regardless of their location​​.

Choosing the right location is crucial as it directly impacts the convenience and efficiency of the application process. Applicants are encouraged to select the nearest center to minimize travel and potential delays.

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Frequently Asked Questions

1. How long does it take to receive a passport after applying?

The processing time for a Kenyan passport can vary. Still, as of 2024, the Directorate of Immigration Services aims to issue passports within 10 to 15 working days for straightforward cases​​. This timeline can be affected by the completeness of the application, the volume of applications being processed, and any additional reviews required for certain cases.

2. Can I track the status of my passport application?

Yes, applicants can track the status of their passport application through the eCitizen platform. Once logged in, there’s an option to view the current status, which provides updates at each stage of the process, from application receipt to printing and dispatch​​.

3. What should I do if my passport is lost or damaged?

In the event of a lost or damaged passport, applicants must follow a specific procedure, which includes reporting the loss or damage to the authorities, obtaining a police abstract for lost passports, and applying for a replacement on the eCitizen platform. Replacement fees apply, and additional documentation may be required to substantiate the claim​​.

4. Are there expedited services for passport processing?

As of 2024, Kenya has yet to offer an official expedited passport processing service. Applicants are advised to apply well in advance of any planned travel to avoid inconvenience. However, special circumstances are considered on a case-by-case basis by the Directorate of Immigration Services.

Conclusion

Applying for a passport in Kenya in 2024 is a process that has been significantly streamlined thanks to digital advancements and a commitment to efficient service delivery. By understanding the steps involved, from initial registration on the eCitizen platform to scheduling a biometric appointment and preparing the necessary documents and fees, applicants can navigate the process with confidence.

The recent updates, including the adjusted fee structure and expanded locations for biometric capture, reflect the Kenyan government's efforts to accommodate the needs of its citizens both at home and abroad. Applicants must stay informed about these changes and adhere to the guidelines provided to ensure a smooth application experience.

Remember, a passport is more than just a travel document; it's a gateway to the world and an essential tool for global integration. By following the detailed steps outlined in this guide, prospective applicants are well on their way to unlocking the doors to global mobility and opportunity.