SGR Inter County Train: Online Booking, Schedules, Prices, Timetable, and More (2024 Update)

 Travel in Kenya has been revolutionized by introducing the Standard Gauge Railway (SGR) Inter-County Train, a modern rail service connecting the vibrant cities of Nairobi and Mombasa. This train service, characterized by efficiency and comfort, has transformed how residents and tourists journey between these two major urban centres. In this comprehensive guide, we'll delve into the intricacies of the SGR Inter-County Train service.

 First, let's explore what the SGR Inter-County Train offers. It's not just a means of transport; it's an experience that combines the allure of scenic views with the convenience of modern travel. Whether you're commuting for business or embarking on a leisure trip, this train promises an enjoyable and efficient journey.

 In the following sections, we will guide you through the online booking, providing step-by-step instructions to ensure a seamless experience. We'll also discuss the train schedules and timetables, giving you all the information you need to plan your trip effectively. Pricing is an essential aspect of travel planning, and we'll cover the ticket costs for both economy and first-class seats, including details for children and any available discounts.

 Understanding the SGR Inter-County Train Service

The SGR Service

The Standard Gauge Railway (SGR) in Kenya, specifically the SGR Inter-County Train service, epitomizes a new era in train travel. This service connects Nairobi and Mombasa, Kenya's largest and most dynamic cities. The SGR service is split into two categories: the faster Madaraka Express trains and the SGR Inter-County trains. Together, they offer six daily trips, balancing speed and the pleasure of a scenic journey.

 The Madaraka Express trains, operating in the afternoon and at night, are designed for those who prioritize speed. With ticket prices set at Kshs 1,000 for Economy and Kshs 3,000 for First Class, these trains offer an expedient way to travel. Children aged 3 to 11 enjoy a 50% discount, while those under 3 travel for free, making it a family-friendly option.

 In contrast, with their morning departures, the SGR Inter-County trains are tailored for travellers who prefer to savour the journey. Departing at 8:00 AM, this train makes stops at several intermediate stations, including Mariakani, Miasenyi, Voi, Mtito Andei, Kibwezi, Emali, and Athi River, offering passengers a chance to experience the diverse landscapes and cultures of Kenya.

 Schedules and Timetables

The SGR Inter-County trains operate on a precise schedule, ensuring reliability for passengers. The morning train from Nairobi to Mombasa departs at 8:00 AM and arrives at 2:00 PM, while the return journey from Mombasa starts at 3:00 PM and reaches Nairobi by 8:08 PM. Additionally, there are night-time services for those who prefer to travel during more excellent hours, with trains leaving at 10:00 PM and arriving at their destinations at 3:35 AM​​​.

 The timetables cater to various needs, whether for business travellers looking to maximize their day or tourists eager to absorb the scenic beauty of Kenya's countryside. This scheduling flexibility allows passengers to choose the best option that aligns with their travel plans and preferences.

Online Booking Process and Prices

Step-by-Step Online Booking Guide

Booking an SGR Inter-County Train ticket is straightforward and can be done conveniently online. To start, visit the official Kenya Railways booking site, Metickets, at metickets.krc.co.ke. Here, you'll find a user-friendly interface to make your booking process smooth.

1. Selecting Your Train: You can choose between the Madaraka Express and the SGR Inter-County Train on the website. Pick the train that suits your schedule and destination preferences.
2. Choosing Departure and Arrival Stations: Input your departure and arrival stations. The website provides a list of all the stations along the SGR route.
3. Payment Process: After selecting your train and stations, proceed to payment. You can pay using M-Pesa, a popular mobile money service in Kenya, or through Safaricom by dialling *639# and following the prompts​​​​​.

After completing your payment, you will receive a confirmation SMS with an account number. This number and the mobile number used for booking will be required to print your boarding pass at the station on or before your travel day.

Ticket Pricing

The cost of travel on the SGR Inter-County Train varies based on the class of service you choose. For economy class, a ticket costs 1,500 Ksh, while a first-class ticket costs 4,500 Ksh. These prices offer an affordable yet comfortable travel experience for all passengers.

Children between 3 and 11 years old are eligible for a 50% discount on ticket prices, making it an economical option for families. Furthermore, children under 3 can ride the train for free. It's important to note that these prices are subject to change, so it's advisable to check the latest fares on the official website or contact Kenya Railways for the most current information​.

 Traveling on the SGR Inter-County Train

Preparation and Check-In

Being well-prepared is essential before embarking on your journey with the SGR Inter-County Train. Passengers are advised to check in at least 60 minutes before departure. This allows for a smooth boarding process and ensures you have ample time to find your seat and settle in. Checking in early is especially crucial during peak travel times when the station might be busier than usual​.

Luggage and Onboard Facilities

Travelling light is always a good idea, but the SGR Inter-County Train accommodates your luggage needs effectively. Each passenger is allowed up to two pieces of luggage weighing 30 kilograms. This generous allowance means you can bring everything you need for your journey, whether for business or pleasure​.

As for onboard amenities, passengers can enjoy various refreshments available for purchase. Additionally, you're welcome to bring your food and non-alcoholic drinks. This flexibility allows you to customize your onboard dining experience according to your preferences​.

Special Considerations

The SGR Inter-County Train is designed to be inclusive and accessible to all. Special provisions are in place for disabled individuals, ensuring a comfortable and convenient journey for every passenger. These provisions include special boarding gates and facilities onboard the train. Safety is also a top priority, so passengers are reminded to adhere to all safety measures, particularly those concerning COVID-19 protocols, to ensure a safe and pleasant journey for everyone​.

Frequently Asked Questions

What documents do I need to present when booking or boarding the train?

When booking your ticket online, you must provide valid identification details. Kenyan residents can use their National ID cards or Passports, while international travellers should provide their Passport details. The same document should be presented when collecting your boarding pass at the station​.

Can I cancel or change my ticket after booking?

Yes, you can cancel or change your ticket, but this must be done at least 48 hours before your scheduled travel time. Cancellation or change of ticket may attract some fees​.

Is there a limit to the number of tickets I can book?

Each person can book up to five tickets per transaction. For larger groups, additional transactions will be necessary​.

What happens if I miss my train?

If you miss your train, you can change your ticket to another time or day, subject to availability and a fee. It is advisable to arrive at the station at least one hour before departure​.

What facilities are available on board?

Each train has clean washrooms, comfortable seats, and onboard catering with various snacks and beverages for purchase. First-class passengers enjoy additional benefits like reclining seats and personalized service​.

Key Contacts for Assistance

For any queries or assistance, you can reach out to the following SGR contacts:

1. SGR Customer Service: +254 709 388 888 / +254 709 388 000
2. Nairobi Terminus: +254 709 907 000
3. Mombasa Terminus: +254 709 907 100

 READ ALSO: New 2024 SGR Online Booking via Mpesa Process: The Ultimate Guide

Conclusion

 As we conclude our comprehensive guide on the SGR Inter-County Train, we hope you are now well-equipped with all the information needed for a seamless and enjoyable journey on one of Kenya's most efficient and modern rail services. From the online booking process and ticket pricing to travel tips and key contacts, this guide is designed to answer all your queries about travelling between Nairobi and Mombasa via the SGR.

 Whether you're a resident or a tourist exploring the beauty of Kenya, the SGR Inter-County Train promises a unique and memorable experience. So, book your ticket, pack your bags, and get ready for a journey that combines comfort, efficiency, and the breathtaking landscapes of Kenya.