Telkom Kenya Ziada Points Loyalty Program: How to Enroll, Redeem, and Compare with Safaricom Bonga Points

This article will provide a comprehensive guide on enrolling and redeeming Ziada points and comparing them with Safaricom Bonga points.

Nov 26, 2023 - 00:45
Nov 26, 2023 - 11:47
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Telkom Kenya Ziada Points Loyalty Program: How to Enroll, Redeem, and Compare with Safaricom Bonga Points
Telkom Kenya Ziada Points Loyalty Program: How to Enroll, Redeem, and Compare with Safaricom Bonga Points

 Suppose you're a mobile network user in Kenya. In that case, you've likely heard of Safaricom's Bonga Points loyalty program, which rewards customers for their usage. However, did you know that Telkom Kenya also has a similar initiative called "Ziada Points"? In this comprehensive guide, we'll delve into the world of Telkom Kenya's Ziada Points Loyalty Program, exploring how you can enrol, earn, and redeem Ziada Points and most importantly, how it stacks up against Safaricom's Bonga Points. 

Ziada Points is Telkom Kenya's way of showing appreciation to its prepaid customers by rewarding them for their loyalty and usage of Telkom services. Like Bonga Points from Safaricom, Ziada Points allow customers to accumulate rewards that can be redeemed for various benefits, including airtime, data bundles, and even devices.

 READ ALSO:Safaricom 5G Data Packages And How To Buy

What are Telkom Kenya Ziada Points and How to Enroll?

 What is Telkom Kenya Ziada Points?

 Ziada Points is a loyalty program designed exclusively for Telkom Kenya's prepaid customers. It serves as a token of appreciation for your loyalty and patronage of Telkom services. The core idea behind Ziada Points is simple: the more you use Telkom services, the more points you accumulate, which can be redeemed for various valuable rewards.

 Automatic Enrollment

 One of the great conveniences of Ziada Points is that Telkom Kenya prepay customers are automatically enrolled in the program. Unlike some loyalty programs that require additional subscriptions or opt-ins, all you need to do to become a part of Ziada Points is to activate your Telkom line. No extra steps or complicated processes are involved; you're automatically part of the club.

 Earning Ziada Points

 Earning Ziada Points is straightforward. For every Kenyan Shilling (KES) you spend on Telkom's network for calls, SMS, and data, you earn one Ziada Point. This straightforward earning mechanism means that the more you use Telkom's services, the more points you accumulate. To check your Ziada Points balance, dial *126# or use the user-friendly My Telkom app, which also offers a range of other helpful features.

 How to Enroll in the Ziada Points Program

 Enrolling in the Ziada Points program is incredibly simple, thanks to its automatic enrollment process. Here's how you can become a part of this loyalty program:

 Activate Your Telkom Line: 

 You're already on the right track if you're using Telkom Kenya's prepaid service. The automatic enrollment process ensures you're included in the Ziada Points program when activating your Telkom line. There are no additional forms to fill out or subscriptions to worry about.

 Key Takeaways

  • Telkom Kenya's Ziada Points Loyalty Program is designed to reward prepaid customers for their loyalty and usage of Telkom services.
  • Enrollment in the Ziada Points program is automatic for Telkom prepay customers, requiring no additional steps.
  • Customers earn one Ziada Point for every KES 1 spent on Telkom services, making it easy to accumulate points.
  • Customers can use the *126# USSD code or the My Telkom app to check Ziada Points balances.

Earning and Redeeming Telkom Kenya Ziada Points

 How to Earn Ziada Points

 Earning Ziada Points is straightforward and directly tied to your usage of Telkom services. For every Kenyan Shilling (KES) you spend on calls, SMS, and data across the Telkom network, you earn one Ziada Point. This means that the more you utilize Telkom services, the faster your Ziada Points balance grows. It's a simple and transparent system that ensures your loyalty is rewarded.

 Checking Your Ziada Points Balance

 Keeping track of your Ziada Points balance is essential to know how close you are to your desired rewards. Telkom Kenya provides multiple convenient ways to check your balance. The quickest and easiest method is to dial *126# from your phone. This USSD code works on smartphones and feature phones, making it accessible to all users. Additionally, you can check your balance through the Telkom App or by dialing *544# and checking your balance there.

Below is the airtime you will receive for redeeming Ziada points.

Airtime (Sh) Ziada Points
10 199
20 399
40 799
60 1,199
80 1,599
100 1,999
150 2,999
200 3,999

 Redeeming Telkom Kenya Ziada Points

 Now, let's get to the exciting part – redeeming your hard-earned Ziada Points for valuable rewards. Telkom Kenya has made the redemption process straightforward and user-friendly. Here's how you can claim your rewards:

  1. *Dial 126#: To begin the redemption process, simply dial *126# from your Telkom line. This code will give you access to a menu with redemption options.
  2. Select Your Option: Once you've dialed *126#, you'll be presented with a menu that typically includes options like "1: Get Freedom Data Bundle," "2: Get Free Airtime (Across Networks)," and "3: Device Redemption." Choose the option that corresponds to the reward you wish to redeem.
  3. Choose the Item: Depending on your selection, the menu will guide you further to choose the specific item you want to redeem. For example, if you're interested in data bundles, you can select the data bundle size that suits your needs.
  4. Confirmation Message: After selecting, Telkom Kenya will provide you with a confirmation message indicating that you have successfully redeemed items using Ziada Points.

Note on Airtime Redemption: It's important to mention that the airtime you receive for redeeming Ziada Points is typically valid for three days. However, it can be used across networks for SMS, data, and calls, providing flexibility. 

Ziada Points vs. Bonga Points: A Comparison

To understand the Ziada Points program comprehensively, let's briefly compare it to Safaricom's Bonga Points. While both programs share similarities, there are notable differences that may influence your choice of provider:

  • Transferability: Unlike Bonga Points, Ziada Points cannot be transferred to another person.
  • Earnings: Ziada Points offer a more favorable earning rate, with one point for every KES 1 spent, whereas Bonga Points provide one point for every KES 10 spent.
  • Redeeming Options: Ziada Points can be redeemed for airtime, data, and devices. In contrast, Bonga Points offers a broader range of redemption options, including talk-time minutes, SMS, MMS bundles, devices, and payments at select outlets.
  • Availability: Ziada Points are exclusively available to prepaid customers, while Bonga Points are open to prepaid and postpaid Safaricom customers.

Benefits of Telkom Kenya Ziada Points

 Access to Valuable Rewards

 One of the primary benefits of Ziada Points is access to valuable rewards. By accumulating points through your regular use of Telkom services, you can redeem them for airtime, data bundles, and even devices. This means that the more you engage with Telkom, the more value you can get in return. Whether you need additional airtime for calls or data for internet access, Ziada Points can help you save on your mobile expenses.

 Discounts and Unique Offers

 You may also become eligible for discounts and unique offers as you earn and redeem Ziada Points. Telkom Kenya often runs special promotions and deals exclusively for Ziada Points members. This can include discounted data bundles, bonus airtime, or other perks that enhance your mobile experience.

 Free Airtime and Data

 Ziada Points can translate into free airtime and data, allowing you to stay connected without additional spending. This can be particularly advantageous if you use your mobile phone extensively for communication and internet access. 

Flexibility and Choice

 The flexibility of Ziada Points allows you to choose how you want to use your rewards. Whether you prefer to redeem them for data bundles, airtime, or devices, the program caters to your needs. This flexibility ensures you tailor your rewards to match your mobile usage patterns.

 More Perks as You Earn More Points

 As you accumulate Ziada Points, you unlock more perks and benefits. Telkom Kenya may offer higher-value rewards or exclusive offers to loyal customers with a substantial Ziada Points balance. This encourages ongoing engagement and loyalty to the network.

 READ ALSO: How to Unsubscribe from all Unknown Safaricom Subscriptions 

Conclusion

 In conclusion, Telkom Kenya's Ziada Points Loyalty Program is a rewarding initiative designed to appreciate and benefit prepaid customers. Through its straightforward earning mechanism and user-friendly redemption process, Ziada Points empowers customers to make the most of their mobile services.

 As explored throughout this guide, Ziada Points offers distinct advantages, such as a favourable earning rate and flexibility in reward choices. However, it's essential to consider your specific needs and usage patterns when comparing it to Safaricom's Bonga Points or other loyalty programs.

 We hope this guide has been informative and has helped you understand how to enrol, earn, and redeem Ziada Points. 

Joseph Richard Joseph Richard, a leading contributor to sledge.co.ke, uses his decade-long expertise in finance, business, and technology to offer clear, reliable guides and analyses. His work aids Kenyans in making informed financial and business decisions, earning him a reputation as a trusted industry authority.