University of Nairobi SMIS Registration And Fees Payment 2024/2025

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Feb 25, 2024 - 18:24
University of Nairobi SMIS Registration And Fees Payment 2024/2025
University of Nairobi SMIS Registration And Fees Payment 2024/2025

Welcome to the University of Nairobi (UoN), a centre of academic excellence and a pioneer in higher education in Kenya. As we embark on the 2024/2025 academic year, the importance of seamless registration and fee payment processes cannot be overstated. These are the first steps every student takes on their journey towards academic success at UoN, and they set the tone for a productive and fulfilling university experience.

The Student Management Information System (SMIS) is at the heart of these processes, designed to streamline and simplify every aspect of student administration. From registration to fee payment, course enrollment, and access to vital academic resources, SMIS is your indispensable companion throughout your academic journey at UoN. Whether you're a fresh admit, anxious to download your admission letter, or a returning student gearing up for another productive semester, understanding how to navigate the SMIS portal ( is crucial​​​​​​.

In this guide, we delve deep into everything you need to know about SMIS registration and fees payment for the 2024/2025 academic year. Our aim? To ensure that you, the student, have all the information at your fingertips to make this process as smooth and stress-free as possible. So, why is this important, and why should you keep reading? Because mastering the SMIS portal is not just about fulfilling administrative requirements; it's about taking control of your academic journey, from day one to graduation. 

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Understanding SMIS

Welcome to the first step of your academic journey at the University of Nairobi (UoN), where we untangle the intricacies of the Student Management Information System (SMIS). This digital platform is the nucleus of student administration, facilitating a smooth transition into university life by ensuring that registration, course enrollment, and fee payment processes are as seamless as possible. So, let’s delve into what SMIS is and how it can serve you, the student, in the 2024/2025 academic year.

What is SMIS?

SMIS, or the Student Management Information System, is an online portal designed by the University of Nairobi to manage student-related administrative tasks efficiently. This includes everything from admissions and registration to fee payments and academic records. The system is accessible through the portal link (, acting as a one-stop shop for students to manage their academic affairs​​​​.

Navigating the SMIS Portal

Navigating the SMIS portal is crucial for both new and continuing students. Here's a breakdown of how you can make the most of this platform:

  1. Accessing SMIS: First, visit You'll find the portal welcoming and user-friendly, designed with your needs in mind.
  2. Login Credentials: For new students, your registration number and the Application Ref. number found in your offer letter will serve as your initial login credentials. Continuing students will log in with their existing credentials​​.
  3. Dashboard Overview: Once logged in, you'll be greeted with a dashboard that presents a myriad of options, from fee statements to course registrations and personal academic records.
  4. Fee Payment Section: This is where you'll manage all your financial transactions with the university. The portal outlines various payment methods, including bank transfers and electronic payments, ensuring convenience for all students​​.

Making the Most of SMIS

To truly benefit from the SMIS portal, here are a few tips to keep in mind:

  • Familiarize Early: Spend some time exploring the portal to familiarize yourself with its features and functionalities. This will save you time and help you avoid any last-minute hassles.
  • Check Regularly: The university regularly updates course schedules, fee statements, and important announcements through SMIS. Make it a habit to log in frequently to stay informed.
  • Secure Your Account: Keep your login details confidential and change your password regularly to ensure the security of your academic information.

Why SMIS Matters

The significance of SMIS extends beyond mere administrative convenience. It embodies the University of Nairobi's commitment to leveraging technology in education, ensuring that you have more time to focus on your studies and personal development. By providing a clear, transparent view of your academic journey, SMIS empowers you to take charge of your educational experience, fostering a sense of independence and responsibility.

Registration Process for 2024/2025

Step-by-Step Guide to SMIS Registration

1. Accessing Your Admission Letter: Your journey begins with accessing your admission letter, which provides detailed information about your course, faculty, and registration requirements. Visit the SMIS portal (, and log in using your Application Details to download your admission letter​​.

2. Logging Into SMIS: For new students, your registration number, provided in your admission letter, serves as your username, with your KCSE index number or the password provided by UoN as your initial password. Returning students should use their existing credentials to log in​​.

3. Completing Your Profile: Once logged in, your first task is to complete your profile. This includes updating your personal information, contact details, and any other required information to ensure your records are up to date.

4. Paying Your Fees: Refer to the detailed fee payment guidelines outlined in the SMIS portal. Payments can be made through various channels, including bank transfers and electronic payments. Ensure that the correct amount is paid as per your respective fee structure​​​​.

5. Course Registration: With your fees paid, the next step is to register for your courses. SMIS allows you to view and select the courses or units you intend to take for the semester. It's crucial to ensure that the courses you select align with your program's requirements.

6. Confirmation and Documentation: After completing your course registration, ensure that all your documents are uploaded to SMIS, including any financial aid or scholarship documents. Keep a copy of all transaction receipts and confirmation notices for your records.

University of Nairobi SMIS Registration And Fees Payment 2024/2025

Tips for a Smooth Registration Process

  • Early Preparation: Start the registration process early to avoid last-minute rushes and potential system overloads close to deadline dates.
  • Document Readiness: Have all necessary documents, including your banking slip or Mpesa message for fees payment, ready for upload or reference​​.
  • Regularly Check Emails and Portal Announcements: UoN communicates important information and updates through email and portal announcements. Make it a habit to check these sources regularly.

Overcoming Common Registration Challenges

  • Payment Delays: If your payment isn't reflecting within 48 hours, contact the Students Finance Office with proof of payment for assistance​​.
  • Technical Issues: For any technical glitches encountered during the registration process, reach out to the university's IT support for prompt resolution.

Fees Payment Guidelines

Navigating the fees payment process is a pivotal step in your registration journey at the University of Nairobi (UoN) for the academic year 2024/2025. Understanding the payment guidelines not only ensures compliance with university policies but also secures your spot in your chosen courses. Let's break down the payment process, channels, and tips for a hassle-free transaction.

Understanding Fees Payment

1. Knowing Your Fee Structure: Each program at UoN has a unique fee structure, which is detailed in your admission letter and available on the SMIS portal. It's crucial to review this structure carefully to understand the total amount due, including tuition, lab fees, and any additional charges​​.

2. Payment Channels: UoN offers several payment options to cater to the diverse needs of its student body. These include:

  • Direct Bank Deposits: Payments can be made directly into UoN's bank account. It's imperative to use the correct account details provided by the university and include your student registration number as the reference​​.
  • Electronic Transfers and Mobile Money: For convenience, payments can also be made via electronic bank transfers or mobile money platforms like M-Pesa. Remember to keep a copy of the transaction receipt or confirmation message​​.

3. Payment Reflection and Verification: After making your payment, it should reflect in your SMIS account within 48 hours. If there's a delay, you're advised to contact the Students Finance Office with proof of payment for further assistance​​​.

For Self-Sponsored Students, you can make your payment using the following details:

 (1) Bank Account

Cash Deposits, EFT, RTGS or SWIFT transfer to

  • Account: UON CESSP Collection Account 
  • Account No:  2032771362
  • Bank:   Barclays Bank of Kenya
  • Branch:  Plaza Branch
  • Swift Code: BARCKENX

 (2) M-Pesa Pay Bill

  • The Business Number is 300059:
  • The Account Number is your “Student Registration Number” (or “Admission Ref Number” for new student)

 Tips for a Smooth Fee Payment Process

  • Double-check Account Details: Before making any payment, verify the bank account details or mobile payment number to avoid sending funds to the wrong account.
  • Keep Records: Always keep a copy of your payment slip, electronic transfer receipt, or mobile transaction message. These documents are crucial for verification if your payment doesn't reflect on time.
  • Timely Payments: Aim to complete your payments well before the deadline to avoid any last-minute issues that could affect your registration status.

Addressing Payment Issues

Despite your best efforts, you might encounter challenges with the fees payment process. Here are steps to resolve common issues:

  • Non-Reflection of Payments: If your payment hasn't reflected within the stipulated 48 hours, reach out to the Students Finance Office with your payment proof. The university provides multiple contact points for such inquiries, ensuring you receive the necessary support to resolve the issue promptly​​.
  • Incorrect Payments: In cases where the wrong amount is paid or funds are sent to the incorrect account, immediate communication with the finance office is crucial. Provide all relevant details to facilitate a swift resolution.

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Frequently Asked Questions (FAQs)

1. Can I access the SMIS portal on my mobile device?

Yes, the SMIS portal is designed to be responsive, meaning you can access it from any device with an internet connection, including smartphones and tablets. This flexibility ensures you can manage your academic affairs conveniently, wherever you are​​.

2. What should I do if I forget my SMIS login password?

If you forget your password, the SMIS portal provides a "Forgot Password" link. Follow this link, and you will receive instructions on how to reset your password via the email associated with your student account​​.

3. How long does it take for my payment to reflect in my SMIS account?

Payments typically reflect in your SMIS account within 48 hours. If your payment does not reflect within this timeframe, you are advised to contact the Students Finance Office with your proof of payment for assistance​​​​.

4. Are there penalties for late fees payment?

Yes, the University of Nairobi has policies regarding late payments, which can include restrictions from attending classes, sitting for exams, or accessing university facilities. It's crucial to make your payments on time to avoid these penalties.


Navigating the University of Nairobi's SMIS registration and fee payment process is a crucial step towards securing your academic progression. With the detailed guidelines and tips provided in this guide, you're now well-equipped to handle this process smoothly and efficiently. Remember, the key to a stress-free registration and payment experience lies in early preparation, careful adherence to instructions, and proactive communication with university offices when issues arise.

As you embark on this exciting academic journey, remember that the SMIS portal is more than just a tool for administrative tasks—it's your gateway to a world of opportunities that the University of Nairobi offers. By leveraging the portal's functionalities, you're not just managing your academic life; you're taking a proactive step towards achieving your educational goals.

We hope this guide has provided you with valuable insights into the SMIS registration and fees payment process for the 2024/2025 academic year. May your time at the University of Nairobi be filled with learning, growth, and success. Welcome to a journey of excellence!

Joseph Richard Joseph Richard is a distinguished contributor to, where he leverages his extensive background in finance, business, and technology to provide insightful guides and analyses. With over a decade of experience in Kenya's dynamic market, Joseph has become a trusted voice in helping individuals navigate complex topics with ease. His work, recognized for its clarity and reliability, spans critical reviews, educational content, and comprehensive guides on making informed decisions in finance and business. Joseph's commitment to empowering Kenyans through accessible information underscores his reputation as a dependable and authoritative figure in the industry